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I installed a fresh Windows 7 32 bit , installed all drivers and the latest ControlPoint Security Drivers and Manager – didn’t work. There are various security related packages under the ControlPoint downloads. Jonty , May 20, Enjoin and good luck to you. Cephei78 , Feb 13, The problem before is that the Broadcom USH effectively hides the fingerprint reader from the system, thus severely restricting it’s functionality unless the supplied software is used, which itself is pathetic. I found a little diagnostic tool ushdiag.

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Latitude D Thermal Pads. I tried the fingerprint reader fijgerprint the preinstalled Windows 7 32 bit – didn’t work. Nov 7, at 6: Enjoin and good luck to you. Hi cucchuoi When you say you got it working, do you mean with the Embassy Wave software that Dell provides? Similar Threads – Latitude E fingerprint.

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Share This Page Tweet. Anyone can help us, please take your hand. Or do you mean Windows natively recognizes it? Do you already have an account? Hello John, thanks for your answer!


After restart, you start to install Security Pack, then installing Security Management. The fingerprint reader is connected and does respond, but the ControlPoint software throws an error if I try to enroll my fingerprint the error doesn’t show up if I don’t touch the sensor.

John RatseyFeb 7, Log in or Sign up. Scarn Oct 29, Latitude dpc latency ScarnOct 29,in forum: John Ratsey Nov 1, Cephei78Feb 7, Cephei78Feb 8, User32 Sep 30, I can’t give you the exact error message because Windows 7 and the ControlPoint software is german f6500 I think it wouldn’t help if i could, it’s just saying that there e65000 an error Does anybody have a suggestion how to fix this problem?

Cephei78Feb 13, Did you get all of: I created a bootable dos usb stick and did a few tests. Yes, my password is: Dell Latitude, Vostro, and Precision. It’s a shame though, this notebook cost me 1.

I found a little diagnostic tool ushdiag. No, create an account now.


Latitude E6500 – fingerprint reader problems

Thanks for your help! Hello all, I got Dell E, and i met with the same issue. JontyMay 20, You must log in or sign up to reply here. I read somewhere that you need the TPM chip fingwrprint to use the fingerprint reader, tried that but it did nothing for me. The swipe sensor is detected again after a complete shutdown.